Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Vision1 property management platform ("Service") operated by Vision1 PMS Inc. ("Vision1", "we", "our", or "us"). By creating an account or using the Service, you agree to be bound by these Terms.

1. The Service

Vision1 provides software for managing rental properties, guesthouses, and safari lodges — including rent tracking, payment recording, maintenance management, lease management, and reporting tools. The Service is provided as-is for business use by property owners and operators in East Africa and internationally.

2. Free trial

New accounts receive a 30-day free trial with full access to all features. No credit card is required to start a trial. At the end of the trial period, your account will be locked (read-only) until you subscribe. Trial data is retained for 90 days after trial expiry.

3. Subscriptions and billing

4. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law.
• Store data belonging to a third party without their consent.
• Attempt to gain unauthorised access to any other account or to our infrastructure.
• Reverse-engineer, decompile, or otherwise attempt to extract the source code of the Service.
• Use the Service to store or process data that is defamatory, abusive, or infringes intellectual property rights.

5. Your data

You own all data you enter into Vision1. We process it only to provide the Service as described in our Privacy Policy. We do not access your property or tenant data except to provide technical support when you explicitly request it or when required by law.

6. Offline use and data integrity

Vision1 is an offline-first platform. Data entered while offline is stored on your device and synced to the cloud when a connection is available. You are responsible for ensuring your device is reasonably secured. We are not liable for data loss resulting from device failure, browser data clearance, or deliberate deletion of local storage.

7. Service availability

We aim for 99.5% monthly uptime for the cloud sync service. Scheduled maintenance is announced at least 24 hours in advance. Because the platform is offline-first, planned or unplanned cloud downtime does not prevent you from recording data locally — it only delays sync.

8. Limitation of liability

To the maximum extent permitted by applicable law, Vision1 and its officers, employees, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total aggregate liability to you for any claims arising under these Terms shall not exceed the amount you paid to us in the 12 months preceding the claim.

9. Termination

We may suspend or terminate your account if you breach these Terms, with or without notice depending on the severity of the breach. You may terminate your account at any time by cancelling your subscription and emailing sales@vision1safari.com. Upon termination, your data is retained for 90 days before deletion.

10. Governing law

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein. Disputes shall be resolved in the courts of Montréal, Québec, Canada. If you are a business operating in Kenya, Tanzania, Uganda, or Rwanda, nothing in these Terms limits your rights under applicable local consumer or data protection legislation.

11. Changes to these Terms

We may update these Terms from time to time. We will notify you by email at least 14 days before any material change takes effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

12. Contact